How an AI phone agent works

Four steps, no double entry

1. 1

   We answer for you

   The call comes in on your existing line. The agent picks up on the first ring, in French or English depending on the patient.

2. 2

   We understand the request

   Booking, common question, urgency to triage, or a message to take, the agent follows the rules your clinic defines.

3. 3

   We write into your software

   The appointment or note appears directly in your system, with the right availability. No re-typing at the front desk.

4. 4

   You stay in control

   Transfer to a human when needed, a summary of every call, and you adjust the rules whenever you want.